Career Opportunities with Chick-fil-A Short Pump


Careers At Chick-fil-A Short Pump
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Part-time Cashier / Customer Service Team Member

Department: Operations
Location: Henrico, VA

Chick-fil-A Cashier / Customer Service Team Member

Chick-fil-A Short Pump Town Center, Richmond, VA

Who We Are:

  • Voted as Americaís favorite & one of the fastest-growing quick-service restaurants in the country

  • Industry leader in Customer Service & Hospitality 

  • Faith-based, individually owned & operated company

Pay Type: Starting at up to $16/hr, commensurate with availability and experience

Position Type: 

  • Full-Time $15-$16/Hou or Part-Time $11-$13/Hour

  • Daylight Shifts preferred, Evening Shifts available

  • Friday or Saturday availability is required, must be available to close 1 night per week

Our Benefits:

  • Health Insurance 

  • PTO

  • Access to scholarships at $2,500 per year

  • Positive Work Environment

  • Opportunities for Advancement

  • Sundays off



  • Must be 16 years old or older

  • Must be comfortable using a cash register

  • Must be comfortable working outside

  • Ability to multitask

  • Ability to work at a quick, yet efficient and thorough pace

  • Team-oriented, adaptable, dependable, and strong work ethic

  • Positive attitude

  • Ability to communicate effectively with guests and team members

  • Customer Service-Oriented


  • Exhibit a positive & servantís heart attitude with every customer and team interaction

  • Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected

  • Operating the POS at the front counter or in the drive thru

  • Looking for opportunities to stock or clean when not serving a customer

  • Taking orders with speed and accuracy at the front counter

  • Delivering orders to customers in the dining room and cars in the parking lot

  • Checking for product quality and consistency

  • Assist leadership in executing opening or closing procedures

  • Willing to assist in other stations in the front of house besides as a cashier, such as monitor, dining room, or working the window 

  • Demonstrate knowledge of the brand and menu items

  • Complete all tasks as assigned


Thank you for your interest in employment at Chick-fil-A Short Pump Town Center! Upon submitting your resume, youíll be contacted via phone call or email within 1-3 business days. Please do not contact the store.

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