Career Opportunities with Chick-fil-A Short Pump


Careers At Chick-fil-A Short Pump
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Kitchen Director

Department: Operations
Location: Henrico, VA

Chick-fil-A Kitchen Director
Chick-fil-A Short Pump, Richmond, VA

Chick-fil-A Short Pump hires leadership professionals who want to acquire skills to build their career portfolio
and grow within the company. We pride ourselves on having a fast-paced growth culture where leaders are
continually developing and enhancing their skills and the skills of those around them.
We are seeking a Kitchen Director to support the business by communicating, tracking, training, and coaching
all Kitchen Team Members on achieving and exceeding service and revenue goals.

Kitchen Director will assist in overseeing employees in the continual pursuit of “Operational Excellence” while creating a positive work
culture in the kitchen. Kitchen Director must be a motivated self-starter with the ability to work efficiently.
Kitchen Director works closely with the Restaurant Operations Director, and is evaluated using key
performance indicators in food safety, guest experience, financial performance, and overall organizational
alignment with our restaurant’s vision to “provide care and comfort.

Pay Type: Starting at $18-$21/hr, commensurate with experience

Position Type:
? Full-Time, minimum of 40 hours per week

Our Benefits:
? Health Insurance Contributions
? Access to scholarships at $2,500 per year
? Sundays off
? Free Food and Catering Discounts
? Positive Work Environment

? Relevant work experience is required
? Basic computer and iPad competency
? Must be able to meet the physical demands of the position which includes, but is not limited to
standing for up to 10 hours and lifting up to 50lbs

? Educates all Team Members of Chick-fil-A corporate standards for food items, while coaching the team
on productivity and consistency
? Monitors the preparation of food and makes sure recipes are being followed
? Conducts food safety assessments on a daily basis
? Correctly interprets the intentions of the weekly schedule and places Team Members in the positions
most suited to their skills
? Tracks employee performance and documents of policy/procedure violations, reporting information
back to the Operator as necessary
? Ensures that the shifts are running smoothly in the kitchen, delegating tasks as needed
? Collaborates with the leadership team to train new Team Members, and tracks their performance to
ensure they’re equipped for success

? Maintains positive working relationships and treats all employees with honor, dignity, and respect while
providing them with direction and feedback
? Ensures all shift tasks are completed according to the daily schedule
? Serves as subject matter expert to leadership for ongoing kitchen support
? Responsible for inventory and facilities management
? Complete understanding of each key position in both the front and back of the store
? Demonstrate knowledge of the brand and menu items
? Maintain regular and consistent attendance and punctuality
? Follow Chick-fil-A’s operational policies and procedures

Required Skills:
? Strong desire to serve others
? Positive attitude, humble, servant leader
? Self-leader committed to personal growth
? Systems-oriented
? Ability to multitask
? Ability to work at a quick, efficient and thorough pace
? Team-oriented, adaptable, dependable, and strong work ethic
? Willingness to step outside of job role to assist in other roles
? Must be an excellent coach, communicator, encourager, and team builder
? Honors and encourages others to follow the visions and values of the restaurant
Thank you for your interest in employment at Chick-fil-A Short Pump Crossing! Upon submitting your resume,
you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.

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