Career Opportunities with Chick-fil-A Short Pump


Careers At Chick-fil-A Short Pump
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Full-time Drive Thru Team Member

Department: Operations
Location: Henrico, VA

Chick-fil-A Drive Thru Team Member

Chick-fil-A Short Pump Crossing, Richmond, VA

Who We Are:

  • Voted as Americaís favorite & one of the fastest-growing quick-service restaurants in the country

  • Industry leader in Customer Service & Hospitality 

  • Faith-based, individually owned & operated company

Pay Type: Starting at up to $16/hr, commensurate with availability and experience

Position Type: 

  • Full-Time $15-$16/Hour or Part-Time $11-$13/Hour

  • Daylight Shifts preferred, Evening Shifts available

  • Friday or Saturday availability is required, must be available to close 1 night per week

Our Benefits:

  • Health Insurance 

  • PTO

  • Access to scholarships at $2,500 per year

  • Positive Work Environment

  • Opportunities for Advancement

  • Sundays off



  • Must be 16 years old or older

  • Must be comfortable working outside

  • Must be comfortable using a cash register and iPad

  • Ability to multitask

  • Ability to work at a quick, yet efficient and thorough pace

  • Team-oriented, adaptable, dependable, and strong work ethic

  • Positive and servantís attitude with a warm personality

  • Ability to communicate effectively with guests and team members

  • Customer Service-Oriented


  • Use our CORE 4 model to serve drive thru guests: eye contact, smile, speak enthusiastically, stay connected

  • Greeting and serving guests with enthusiasm, courtesy, and hospitality

  • Operating the registers or iPads at the drive thru, or at the front counter when needed

  • Look for opportunities to stock or clean when not serving a customer

  • Taking orders with speed and accuracy at the drive thru

  • Learn all positions, including headset and ordertaker, monitor or bagging, and window

  • Checking for product quality and consistency

  • Assist leadership in executing opening or closing procedures

  • Demonstrate knowledge of the brand and menu items


Thank you for your interest in employment at Chick-fil-A Short Pump Crossing! Upon submitting your resume, youíll be contacted via phone call or email within 1-3 business days. Please do not contact the store.

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